Monday, October 10, 2011

Checkout Hell

Ava and I do the weekly “big shop” on Saturdays and duly stand in line at the checkout. We chat to the checkout person. On Saturday it was a woman with an impressive knowledge of Formula One.

Anyhew. Sunday. Asda, Coryton. Just a few bits and bobs. Decided to use the use the automated check-outs.

When will I learn? “Unauthorised item in the bagging area.” “Authorisation required.” “Please rescan.” “Supervisor (read surly assistant) needed.” Arghhhh.

Why is it that in this age where “customer is king” that this is one area where a shockingly poor system seems to come as standard?

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