Not my travel note, but Bev and Philly’s. They went down from Ebbw Vale to Cardiff by train to watch the Wales v South Africa game. So far so good. But when the arrived back at Cardiff Central to board for the return journey, they found that the train goes from Platform 0.
A bit like Platform 9¾ in the Harry Potter books, it’s a bit make believe to think that someone on crutches can manage the 20-odd steps to the platform. There’s no disabled access to Platform 0, which is a makeshift platform used as an overflow.
Eventually the train managers realised the cock-up (which allegedly will be fixed when Cardiff Central gets a makeover in the next couple of years) and Bev and Philly were given a voucher for a taxi ride home instead.